Privacy Policy & Disclaimer

Your privacy and safety are our top priorities

Last updated: December 2024

This policy explains how KYSORG handles your data and outlines important disclaimers

Quick Navigation

At KYSORG.com, we value your trust

Our goal is to provide a safe, supportive, and private environment where you can engage with our AI chatbot and access mental health resources with peace of mind.

Privacy Policy

1. Information We Collect

We collect minimal and non-identifying information, including:

  • Chat Interactions: The text you share with our AI. This may be stored temporarily to improve service quality.
  • Technical Data: Such as browser type, operating system, IP address (anonymized), and usage patterns.
  • Voluntary Data: Information you choose to provide, such as feedback or contact inquiries.

We do not intentionally collect sensitive personal data such as your legal name, address, or payment details unless voluntarily shared by you.

2. How We Use Information

Your data may be used to:

Improve Service Quality

Enhance chatbot responses and service performance

Customize Experience

Provide relevant resources and tools

Monitor Security

Enhance security and protect against misuse

Statistical Analysis

Conduct anonymous analysis for platform improvements

We will never:

  • Sell, trade, or rent your personal data to third parties
  • Share your conversations without explicit consent
  • Use your data for advertising purposes

3. Cookies & Tracking Technologies

KYSORG.com may use cookies or similar technologies to:

  • Enhance website functionality
  • Remember your preferences
  • Gather anonymous analytics for improving user experience

You can disable cookies in your browser settings, but some features may not function properly.

4. Data Retention

Chat Records

May be stored temporarily for quality assurance and improvement

Analytics Data

Non-identifiable data may be retained for research and platform development

Deletion Requests

You may request deletion of your interactions or submitted data at any time

5. Children's Privacy

KYSORG.com is not directed at children under 13 years old. We do not knowingly collect data from minors. If you believe a child has shared information with us, please contact us immediately to request deletion.

6. International Users

Our servers may be located in different countries. By using KYSORG.com, you consent to your data being processed and stored outside your home country, in compliance with applicable data protection laws.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect user information, including:

Encrypted data transmissions
Regular security audits
Limited access to sensitive data by authorized personnel only

Important: However, no system is 100% secure, and we cannot guarantee absolute protection.

8. Your Rights

Depending on your region (e.g., GDPR in the EU), you may have the right to:

Access

Request access to the data we hold about you

Correction

Request correction of your data

Deletion

Request deletion of your data

Withdraw Consent

Withdraw consent to data collection

File Complaint

File a complaint with a data protection authority

For all privacy-related requests, email us at privacy@kysorg.com

Disclaimer

1. Not a Substitute for Professional Care

KYSORG.com is designed to provide AI-driven support and self-help resources, but:

  • It is not professional medical or psychological advice
  • Our AI chatbot cannot replace licensed therapists, counselors, or doctors
  • Do not rely on this platform for urgent or life-threatening conditions

2. Emergency Situations

If you are experiencing thoughts of self-harm, suicide, or are in danger, immediately contact emergency services in your country.

🇵🇭
Philippines

NCMH Crisis Hotline: 1553

🇺🇸
United States

Suicide & Crisis Lifeline: 988

🇬🇧
United Kingdom & Ireland

Samaritans: 116 123

🌍

3. AI Limitations

While we strive to make KYSORG.com accurate and supportive, please note:

AI responses are generated and not human-supervised in real time

Responses may sometimes be imperfect, incomplete, or inappropriate

You are encouraged to use your own judgment and seek professional advice when needed

4. Limitation of Liability

By using KYSORG.com, you acknowledge and agree that:

  • We are not responsible for any decisions, actions, or outcomes resulting from interactions with our AI or resources
  • Use of this platform is at your own discretion and risk
  • KYSORG.com, its creators, and affiliates are not liable for damages arising from reliance on chatbot interactions or website resources

5. Third-Party Content

Some resources on KYSORG.com may link to external sites, books, or organizations. We do not endorse, control, or take responsibility for the content or policies of third-party platforms.

6. Updates to This Policy

We may revise our Privacy Policy & Disclaimer periodically. Updates will be posted here with a revised "Last Updated" date. Continued use of the site implies acceptance of the updated policy.

Our Commitment

We will never judge

Your mental health journey is met with compassion and understanding

We will always listen

SoraAI is here to provide a safe space for your thoughts and feelings

We protect your privacy

Your conversations and data remain confidential and secure

We continuously improve

Our services evolve to better support your mental wellness

Remember: You are not alone—and with KYSORG, you never have to feel like you are.

Questions About This Policy?

If you have any questions about our Privacy Policy or Disclaimer, please contact us:

Email: privacy@kysorg.com
Support: Through our contact form